Hi I hope someone can help me I had a text message on the 22nd of November saying to claim my reward card, so I clicked on the link signed in but it just goes blank so I thought I’d wait a little while and got another one saying don’t forget to claim it but am having the same issue
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are you sure not a scam?
what was reward card for - something you had ordered?
I’m definitely not a scam I’ve just joined bt and it’s a reward that applied to the package I ordered also got emails as well but it won’t let me activate it for some reason
Welcome to the BT Community and thank you for posting!
I am sorry for the problems you're having claiming for your reward card. We can pick up from here and give you a hand with this.
I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages
Thank you for sending in your details. I gave your mobile a quick call, I'm sorry I wasn't able to speak to you.
I've claimed the BT Reward Card on your behalf and I've dropped you a PM with the details. If you need anything else, please feel free to drop me a reply.