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Frances2
Beginner
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Message 11 of 11

Re: Help - wrongly charged for engineer's visit in September. Fake phone call. Fake equipment order.

Hello Robbie - sorry you didn't catch me on the phone today.  Yes the complaints department have been in contact and we have come to an agreement. Please close the case - we are not happy at all, but it has been resolved somewhat, and at least that deparment were civil to me on the phone.  Thank you for following this up. 

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