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Home Essentials can only choose slower option

Hi,

Looking at moving from plusnet when my contract ends, eligible for https://www.bt.com/exp/broadband/home-essentials

But when I choose to sign up as a new customer it's only showing the slower package, but if I choose as an existing customer it shows the faster £20 package?

I'd rather stay on the higher profile than be capped as I'm currently getting:

Data rate:8.252 Mbps / 42.01 Mbps
Maximum data rate:8.033 Mbps / 49.640 Mbps

 

new to bt.pngbt customer.pngline result.png

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