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Sueh1960
Newbie
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Message 1 of 2

Home move

if there is already a line, which has also had previous broadband, in a house I have just purchased why do I need an engineer to come out?

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1 REPLY 1
Distinguished Guru
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Message 2 of 2

Re: Home move

BT won't know if the line is actually working or not, and there's no way to tell until someone goes and re-connects it at the exchange.  So they ask you to be in anyway, just in case.

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