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PhilF2
Aspiring Contributor
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Message 1 of 2

How can I create a BT ID as an Account manager?

The help page https://www.bt.com/help/account-and-billing/usernames-and-passwords/managing-account-roles/what-s-th... says

Follow these steps to Create a BT ID - make sure you select 'I do not want this to be the Primary BT ID for this account' when you sign up

However, when I try to do this I cannot see this option to select on https://my.bt.com/appsprofile/registration/profile.do

Thanks

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PhilF2
Aspiring Contributor
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Message 2 of 2

Re: How can I create a BT ID as an Account manager?

As I am able to select such an option the account number is rejected. Presumably this is because a Primary BT ID cannot be created for it, because there is already an Account Holder.

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