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Beginner
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Message 1 of 3

How can I get my Amazon Echo?

Hi there! I bought my BT Ultrafast Fibre Plus which was activated on 7 February 2019 and have not yet received anything about my Amazon Echo. I got an email saying it's almost time for my Amazon Echo, but nothing since. It's been nearly 28 days, without any news. Can you please help?

Thanks!

 
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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: How can I get my Amazon Echo?

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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Moderator
Moderator
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Message 3 of 3

Re: How can I get my Amazon Echo?

Hi @cyanideboy ,

Welcome to the community and thank you for posting.

I'm sorry you haven't received your Amazon echo as part of signing up to BT. This is something I can help you with.

I've sent you an private message with details on how you can contact the mod team. Please can you follow those instructions and I'll chase this with our promotions team.

Thanks

PaddyB

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