How do I cancel my broadband if I cannot talk due to cancer?

[Adam19851985]

Good evening

I have 2 broadband contracts that are in my name , I would like to cancel one of them but I am unable to talk due to illness and no matter what I try I cannot find away around this.

Can someone help me?

[Madpeter]

https://www.relayuk.bt.com/

you use the app, to talk via text messages and they talk to bt.

[Christopher_G]

Hi @Adam19851985 

Welcome to the community.

Did you manage to get in touch using the Text Relay service that @Madpeter posted about?

Chris