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Retrovertigo
Aspiring Expert
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Message 1 of 3

How do I check my BT Sport contract end date?

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edit: decided to go through the process again, which it let me do, and this time it seems to have gone through. No idea what happened the first time. But this second time it took me through a final screen of options/agreements that didn't appear the first time I tried it.

 

I received the email about the price increase, and that I could renew my contract for 18 months and avoid paying the extra. 

I went through the website link and extended my contract (as far as I know) but haven't received any kind of confirmation email at all. I have no idea to check whether it went through properly? Anybody help? Cheers

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ozsat
Expert
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Message 2 of 3

Re: How do I check my BT Sport contract end date?

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I would call - I didn't get an email and when I called nothing had gone through.

I got an email after the call.

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using Superfast Fibre 2 Unlimited with BT Max 4K package.
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Moderator
Moderator
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Message 3 of 3

Re: How do I check my BT Sport contract end date?

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Hi @Retrovertigo  sorry that you did not receive confirmation of your order. Check out the order has been placed successfully by checking your orders history when logged into your BTID at https://www.bt.com/appsordermgmt/secure/listoforders.do

Post back and let me know how you get on.

cheers
John

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