Please could someone send me an email address or a private message link - as that seems to be the BT way to do it - ASAP as I do not want to public post .
There is neither an email address or a private message link to contact BT. You need to phone BT 0800.800.150 and ask for billing.
Thank you for the simplest answer.
Yes, it relates to billing but it is far more complex and long term than the obvious - CoVID-19.
If you are a BT employee please could you either send me your email address or a link to a private message?
If Keith is not a BT employee please could BT staff send me an email address or link to a private message as this involves info covered by GDPR.
this is a customer help customer community forum and your post do not go to BT
there is no email or private message link as previously advised phone CS on 150
Thanks for confirming.
Oh well - they have advised against calling but I think I will need to. (Was just trying to be a good citizen).
What is the rest of the number as I presume 150 is from a BT phone, which I don't have (CS call is on behalf of someone else who is unable to converse)?