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Message 1 of 5

How do I find out when my Broadband contract expires?

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I renewed my Broadband contract when it expired on the 1st August 2020. I think I did it via a link that one of the members of the Forum sent me after I complained about the size of the increase in the cost. As a result I can't find when it expires.

How do I determine the expiry date please?

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Message 2 of 5

Re: How do I find out when my Broadband contract expires?

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@Taffy078 

How to view your contract terms

First of all you need to go to this page. https://www.bt.com/appsordermgmt/secure/listoforders.do
Then select the order that you wish to view, and on the top right there will be a link saying "Show contract terms"

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Message 3 of 5

Re: How do I find out when my Broadband contract expires?

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If you have the My BT app go to Your Products, Broadband and it tells you your contact end date. It's similar if you login to my BT online.

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Message 4 of 5

Re: How do I find out when my Broadband contract expires?

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@David500  Your advice was correct so I went to answer-mark it, but the system wouldn't let me because I'd just answer-marked @gg30340 .  Sorry about that, David. Every other forum of which I'm a member permit two replies to be answer-marked; some permit three. Thank you both for your help. Much appreciated.

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Message 5 of 5

Re: How do I find out when my Broadband contract expires?

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@Taffy078 that's ok. I think there is something wrong with the system as I received an email saying you had and it's also listed in my profile.

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