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Aspiring Expert
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Message 1 of 7

How do I find out when my contract expires?

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Hi,

Can someone tell me where I can find the date for my broadband finishes on the MyBT website.

I know I should know this, but with prices increases etc, I am not sure of the exact date.

I'd rather not have to ring BT for this, and waste another hour of my life on hold!

Thanks

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Distinguished Sage
Distinguished Sage
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Message 2 of 7

Re: How do I find out when my contract expires?

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Welcome to this user forum.

See this help page View your contract terms

You will need to connected to BT Broadband to access any links I post which are hosted on my website..
If you are connected to BT Broadband, and you cannot access them, then please let me know on this thread. Thanks.

 

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Newbie
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Message 3 of 7

Re: How do I find out when my contract expires?

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the help page mentioned on this reply from 2018 is no longer valid.  how do I find out when my contract expires?

 

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Newbie
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Message 4 of 7

Re: How do I find out when my contract expires?

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so I have asked the question, used the website and the link does not work.  does anyone who is likely to know the answer to the broken link ever monitor these queries?  when do I get an answer?  I am using thia facility instead of ringing BT.  seems a pretty pointless facility if questions are not answered

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Newbie
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Message 5 of 7

Re: How do I find out when my contract expires?

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is it any better if I use quick reply? will i just get an email to say someone (me) has made a reply!
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Aspiring Contributor
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Message 6 of 7

Re: How do I find out when my contract expires?

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Sign-in to MyBT, hover over MyBt on blue strip and go in to Track Order, select an order you think is when you started or work your way through them, click on View Order Summary to see details.

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Newbie
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Message 7 of 7

Re: How do I find out when my contract expires?

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thank you for the reply

 

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