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plusmore57
Aspiring Contributor
188 Views
Message 1 of 6

How long after joining before I can set up email accounts?

Just signed up yesterday to Fibre 2 via web chat and I've been given a changeover date from my current provider however at the moment I can't set up any email addresses either for myself or anyone else. As I need to make sure I don't lose any emails and move everything over before "D Day" when will I be able to create my @btinternet email addresses?

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5 REPLIES 5
licquorice
Distinguished Sage
Distinguished Sage
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Message 2 of 6

Re: How long after joining before I can set up email accounts?

Why set up yet another email address tied to an ISP. Use Gmail and you won't need to keep changing email address every time you change provider.

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plusmore57
Aspiring Contributor
176 Views
Message 3 of 6

Re: How long after joining before I can set up email accounts?

I have a personalised email address but use an underlying masked address with my ISP. I don't like Gmail so don't use it.

Just seems odd that I can't at least have the primary email address based on my BT ID from the very beginning.

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Carlusha
Recognised Expert
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Message 4 of 6

Re: How long after joining before I can set up email accounts?

@plusmore57 - It doesn't take much to work out that personal email address - your forum id makes it rather obvious. While you are researching a solution, may I suggest you edit your email a little more to make it less obvious as this is a public forum.

 

plusmore57
Aspiring Contributor
150 Views
Message 5 of 6

Re: How long after joining before I can set up email accounts?

Oops - senior moment, thanks for the heads up!
gg30340
Distinguished Sage
Distinguished Sage
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Message 6 of 6

Re: How long after joining before I can set up email accounts?

You will first of all need to set up a BTID/MyBT and then set up an email address. 

Once the BTID/MyBT has been set up it can take a couple of days for all the parts/products of MyBT to become populated.

See links

What is a BT ID and how can I get one? | BT Help

My BT | Check Bills & Usage with My BT Account | BT

How do I create and activate a new BT Email address? | BT Help