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Bazza1974
Newbie
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Message 1 of 2

How much notice do you require to arrange a home move for BT Infinity fibre and phone?

I am about to exchange contracts on my new house. I have BT Infinity fibre broadband and phone with BT Sport on Sky. 

1. How much notice do I need to arrange the house move? (There's a possibility of a quick turnaround from exchange to completion on the move)

2. As part of the move, do I renew my contract automatically? 

 

 

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: How much notice do you require to arrange a home move for BT Infinity fibre and phone?

There is no set time but you should give about six weeks notice so that it gives a reasonable time to arrange everything that need to be done.

A new 12 month contract for your phone line will apply automatically. Your other contracts will run for what is left of their term unless there is less than three months on your broadband in which case it will be extended to be three months in length.

https://home.bt.com/lifestyle/house-home/how-to-move-house-stress-free-your-home-moving-checklist-11...