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albarax
Contributor
599 Views
Message 1 of 4

How to cancel BT TV ?

Is there an option on the BT web-site to cancel BT TV ?

Just been told losing channels like SyFy, E!, Lifetime, H2. Seems pointless continuing with BT TV if there is no content.

 

Currently get BT broadband - I want that to remain unaffected. I am currently out-of-contract - I do not want to re-contract / enter into a new contract with BT.

 

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StewM
Distinguished Guru
591 Views
Message 2 of 4

Re: How to cancel BT TV ?

Hi @albarax 

Following the contact section at the bottom of the page.

Get in touch Call us

Our brilliant teams are all based in the UK or Ireland.

From the UK: 0800 783 1401

From outside the UK: +44 150 174 7714

Stew

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albarax
Contributor
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Message 3 of 4

Re: How to cancel BT TV ?

Is there no option to cancel on the web-site ? I really don't want to spend 1/2 hour with people trying to convince me to switch to your NowTV packages ...

I went into the Manage TV page but I see no link to cancel.

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StewM
Distinguished Guru
557 Views
Message 4 of 4

Re: How to cancel BT TV ?

No, you need to phone to cancel. Just be firm in your conversation if it is your intention to just cancel.

Stew

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