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wisaksono
Beginner
229 Views
Message 1 of 3

How to make complain

Hi,

I have an order that's finished, but it's still open.  It's been 2 weeks.

It stops me to make another order, which is to stop paying for stuff i don't use anymore.

I tried calling, it's very busy. I donit see any other way

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2 REPLIES 2
imjolly
Distinguished Sage
Distinguished Sage
228 Views
Message 2 of 3

Re: How to make complain

there is currently no other way but phoning 150 - just need to wait in queue which varies depending on when you phone



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-Richie-
Guru
205 Views
Message 3 of 3

Re: How to make complain

Ring 150 from your landline or 0800 800 150, speak with the connections team first, they can take care of the open order, then the Loyalty or Value team for any service changes.

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