cancel
Showing results for 
Search instead for 
Did you mean: 
ludivalera
Aspiring Contributor
293 Views
Message 1 of 12

Hy i dinde receive any code for the Amazon Echo all of my line are activated already

 
0 Ratings
Reply
11 REPLIES 11
Distinguished Sage
Distinguished Sage
290 Views
Message 2 of 12

Re: Hy i dinde receive any code for the Amazon Echo all of my line are activated already

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

0 Ratings
Reply
Moderator
Moderator
286 Views
Message 3 of 12

Re: Hy i dinde receive any code for the Amazon Echo all of my line are activated already

@ludivalera Welcome to the community and thanks for posting. Can you let me know what date you placed your order and when was the line activated?

Community ModeratorNeilO
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”Kudos”
0 Ratings
Reply
Moderator
Moderator
256 Views
Message 4 of 12

Re: Hy i dinde receive any code for the Amazon Echo all of my line are activated already

Hi @ludivalera Did you manage to get this sorted? If you post back with the info that I asked for we'll be happy to help.

Community ModeratorNeilO
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”Kudos”
0 Ratings
Reply
ludivalera
Aspiring Contributor
220 Views
Message 5 of 12

Re: Hy i dinde receive any code for the Amazon Echo all of my line are activated already

Hello, 

I placed my order in April ( 15 something like this ) and line activated on the 14th of May 

Let me know 

0 Ratings
Reply
Highlighted
Moderator
Moderator
212 Views
Message 6 of 12

Re: Hy i dinde receive any code for the Amazon Echo all of my line are activated already

Hi @ludivalera thanks for posting back. Are you sure that your order was not placed on or after the 29th April. Please check your emails for the order confirmation. If it has been placed on or after 29th then the Echo will be automatically dispatched from the BT Shop. You should receive an email after the 14 days have passed from your services getting connected. 

The offer was popular so please allow a couple of more days to receive delivery notification. If you haven't received the email about delivery in the next couple of days post back an we will be happy to help you further.

Cheers
John

Community ModeratorJohnC
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”Kudos”
0 Ratings
Reply
ludivalera
Aspiring Contributor
168 Views
Message 7 of 12

Re: Hy i dinde receive any code for the Amazon Echo all of my line are activated already

Hello; 

Yes it was on the 29th but i've still receive any emaill please can you send to me ?? 

0 Ratings
Reply
Moderator
Moderator
162 Views
Message 8 of 12

Re: Hy i dinde receive any code for the Amazon Echo all of my line are activated already

Hi @ludivalera,

I am sorry to see that you haven't received any notification for your reward yet. We'll look into it for you and find out what's happening.

If you check your Private Messages you will see one from me 😀

Thanks

DanielS

Community ModeratorDannyS
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”Kudos”
0 Ratings
Reply
Moderator
Moderator
140 Views
Message 9 of 12

Re: Hy i dinde receive any code for the Amazon Echo all of my line are activated already

Hi @ludivalera  thanks for sending over your details. I've raised a query with the promotions team. They can take up to 10 working days to get back to us but as soon as I have an update I'll let you know. If you receive the gift in the meantime please post back and let me know.

Cheers
John

Community ModeratorJohnC
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”Kudos”
0 Ratings
Reply
ludivalera
Aspiring Contributor
138 Views
Message 10 of 12

Re: Hy i dinde receive any code for the Amazon Echo all of my line are activated already

Ok thank you, 

hope it will be soon, because is really long, thanks 

0 Ratings
Reply