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Beginner
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Message 1 of 3

I already have a BT landline and am considering buying a BT Fibre 1 and Big Entertainment package

I already have a BT landline and am considering buying a BT Fibre 1 and Big Entertainment package which includes a BT Landline.  Will they automatically cancel my existing direct debit so I don't get charged for the line that I'm already paying for ?  If they go on charging me for the line I have this becomes a very expensive deal and wouldnt be of interest.  Also I can't see anything online about how to cancel a landline, and I'm being told I can't telephone because of covid.

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Sage
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Message 2 of 3

Re: I already have a BT landline and am considering buying a BT Fibre 1 and Big Entertainment packag

Once your Fibre and entertainment package has gone through you will no longer be billed seperately for your landline.

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Beginner
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Message 3 of 3

Re: I already have a BT landline and am considering buying a BT Fibre 1 and Big Entertainment packag

very helpful, thankyou
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