I am trying to claim my BT broadband cashback. However the form will not accept my order ref number

[bialystoker]

I am trying to claim my BT broadband cashback. However the form will not accept my order ref number

[paulbrewer]

Same, hence googling the problem and landing here. Any advice appreciated

[RobbieMac]

Hi guys,

Sorry to see you're both having problems claiming your cash back.

Can you post the link you guys are using?  Also, what is the first three digits of your order numbers (without posting the entire reference)?

Cheers,

Robbie

[bialystoker]

Robbie 

Thanks for replying. This is the link

https://www.broadbandbenefits.co.uk/cashback/

and my order reference number is 013

regards

Jim

[RobbieMac]

Hi @bialystoker

Thanks for confirming that.

Please send us over the details and we will help you with this from here.  Click on my username here >> RobbieMac << and you'll see our contact link underneath my profile picture.

Cheers,

Robbie

[bialystoker]

Robbie

Sorry I cannot see a contact link below your photo. What further details do you need?

regards

Jim

[RobbieMac]

Hi @bialystoker

Thanks for posting back!

Not too sure what the issue is as you should be able to see it.  Click on my username here >> RobbieMac << and you'll see our contact link underneath my profile picture.

The link should say **Click here to contact the mods**

Let me know if you find it ok?

Cheers,

Robbie

[bialystoker]

thanks for that you should have received my message