I’ve been trying to claim my bt reward card but it just takes me to a blank page once I sign in. I spoke with customer services who put me in touch with the pure card department, however the pure card department say it’s an issue for customer services.
I’m getting a bit frustrated with with being sent round in circles.
I am sorry for the problems you're having claiming for your reward card. I agree with what you have said, it's not good enough that you feel like you're being passed from pillar to post trying to sort this out. I completely get your frustration - I would feel the same.
I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages