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Newbie
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Message 1 of 2

I can’t pay my bill on time but need the internet for the kids schoolwork

I am a nurse and I was working for a private company. This company went bust and made me redundant due to coronavirus. I am now working with the nhs caring for patients dying of this virus. 
I can’t pay my bill on the 31st as I do t get my first wage until 2nd June. My children are using the internet to do their school work and we really need to keep our broadband going, please can I have a few days grace to pay on 2nd June 

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: I can’t pay my bill on time but need the internet for the kids schoolwork

You need to call BT 0800.800.150 and ask for the billing team so that you can explain your situation to them and they should be able to advise you what your options are.

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