yur3i__
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I can't pay my bill online
Hi there,
when I go to pay my bill online I get a message;
Sorry, your billing and usage isn't available right now
We are just making some improvements to My BT, so please try again later.
I have been seeing this for the past couple of days, is it actually down for maintenance or is there something wrong with my account.
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FTT
Aspiring Expert
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Re: I can't pay my bill online
You can pay without logging in https://my.bt.com/s/apps/appsbills/index.html#/logoutmakepaymentindex
JohnC2
Moderator-Retired
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Re: I can't pay my bill online
Hi @yur3i__, welcome to the forum, and thanks for your post.
Sorry that you're unable to view your bills online. Is this a new account and you're not able to view bills since you joined? Or were you able to view them ok until a few days ago?
Please try again and let me know if you're still unable to view your bill and we'll be happy to help.
Cheers
John
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