I can't pay my bill online

[yur3i__]

Hi there,

when I go to pay my bill online I get a message; 

Sorry, your billing and usage isn't available right now

We are just making some improvements to My BT, so please try again later.

I have been seeing this for the past couple of days, is it actually down for maintenance or is there something wrong with my account. 

[FTT]

You can pay without logging in https://my.bt.com/s/apps/appsbills/index.html#/logoutmakepaymentindex

[JohnC2]

Hi @yur3i__, welcome to the forum, and thanks for your post. 

Sorry that you're unable to view your bills online. Is this a new account and you're not able to view bills since you joined? Or were you able to view them ok until a few days ago?

Please try again and let me know if you're still unable to view your bill and we'll be happy to help.

Cheers

John