Good Morning, I have recently taken out a New BT Broadband deal that offers M&S Vouchers, for some reason it wont accept my order number. Has anybody else had problems?
Solved! Go to Solution.
Where do i find the AJM number
If you cannot find it then try https://www.bt.com/appsordermgmt/secure/listoforders.do
Look for the sales reference on this page, top right.
It may also be on the email you received from BT, confirming your order.
If not, then try the Billing Live Chat Team they should be able to give it to you.
If that fails, then please post back here, and not on the other thread you posted on.
I couldnt find it via the link you supplied, also the Billing Live chat team doesn't exist anymore.
They are still there, on this page https://www.bt.com/help/home/contactus/#/account-and-billing/bill-payments-and-charges
Please try them first, as the moderators will take a few days before they can help.
@Taylormatty, welcome to the community and thanks for posting if you mention your MyBT account problem to the billing team they'll also be able to help with that. Post back and let us know how you get on.
Glad to hear you got sorted.
If you have any more questions let us know 🙂