I will ask for assistance again. I have marked this thread as unsolved.
I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.
Hi @Taylormatty sorry that you've had to come back to chase your M&S voucher. I've sent you a Private Message with details on how to contact the Mod team and we will be happy to chase this up for you.