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Mikebeale2000
Beginner
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Message 1 of 4

I have not recieved my code for my xbox one x

Its been a couple of months now and I have still not received my digital code for my XBOX ONE X

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3 REPLIES 3
PaddyB
Moderator
Moderator
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Message 2 of 4

Re: I have not recieved my code for my xbox one x

Hi @Mikebeale2000,

Welcome to the Community and thank you for posting. What date was your order placed and what service did you order?

Thanks

PaddyB

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Mikebeale2000
Beginner
222 Views
Message 3 of 4

Re: I have not recieved my code for my xbox one x

checked my email the order was apparently made on the 13th of February (although it might have been a couple of days previous to that). It was pretty much the package I already had BUT I spoke to the advisor on the phone and resigned up for it. She said I was eligible for the xbox
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PaddyB
Moderator
Moderator
219 Views
Message 4 of 4

Re: I have not recieved my code for my xbox one x

Hi @Mikebeale2000,

Thank you for posting back. If you send me your details, I'll take a look at this for you.

I have sent you a private message with instructions on how to contact me.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks

PaddyB

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