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Twick
Beginner
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Message 1 of 5

I need to establish if I have an outstanding bill to pay

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...cannot get the info from MYBT or BT.COM or by  phoning. I cannot afford to be cut off as working from home. Tried Twitter, FB, Messenger this is my last attempt - what the heck is happening? what can I do ?

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imjolly
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Distinguished Sage
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Message 2 of 5

Re: I need to establish if I have an outstanding bill to pay

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If you have an outstanding bill BT have said they will not cut any off in current virus situation until end june



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Twick
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Message 3 of 5

Re: I need to establish if I have an outstanding bill to pay

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Can we be sure of that ? Where did you see that w riiten? Thanks very much!!!
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imjolly
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Distinguished Sage
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Message 4 of 5

Re: I need to establish if I have an outstanding bill to pay

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There are mod post on the forum confirming.  Mods are BT employees. Use search facility

this is just one

https://community.bt.com/t5/Bills-Packages/Self-isolation/td-p/2022922



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Twick
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Message 5 of 5

Re: I need to establish if I have an outstanding bill to pay

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Brilliant thanks very much!!!!😁

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