I am a new bt customer and I got the now tv entertainment package with my broadband and tv, bt have put the incorrect email for my now tv and says I can’t identify when I try reset my password, I have contacted them and they don’t seem to know what to do?
can you help me anyone ?
no it’s still saying we can’t identify your account when I go on forgot password ?
Thanks for checking that @Jwood90 .
We'll need to take a closer look at this for you so I'll drop you a private message now so you can get in touch.