Hi, our exchange finally went live 2 weeks ago and my cab was one of the first, i ordered Infinity 1 on Thursday last week with a gonig live date of the 5th August, (tuesday), after a day or so i have a look around and decided i was gonig to cancel the order with BT and go with an nother provider due to better price and options, when i called to cancel the order they did me a deal and upgraded me to Infinity 2, i was told nothnig would change on the order and that they have done it on there end, iv been tracknig my order online and it still shows it as Infinity 1 order with self install, iv been told that Infinity 2 was engineer install only?
Getting a bit concerned iv been misslead here, my equipment is due tomorrow so have not seen that yet
Any advice on this ?
I can take a look at your order. Please send me in your details using the "Contact the mods" link found in my profile.
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