@Azazl187 I'm sorry about the delay providing your service. We'll be happy to take a look at this for you if you fill in the contact the mods link in my forum profile. If the network isn't ready we may not be able to provide your service any sooner but we'll be happy to chase this up with Openreach.
@Keith_Beddoe to clarify the orders chat team are now based offshore.
Thank you Keith, i look forward to seeing your response.
I have now filled out the form. I look forward to recieving your response Neil.
I have just spoken to a very helpful chap called Daniel about this query and he has offed to call me on the 6th to see if we can start the ball rolling on the same day as the phone line installation.
Thank you Daniel and i look forward to recieving your call on the 6th at 1pm. It now seems i have someone in the case that cares and is willing to do something for me about my experience. Thank you. I will update this thread with the result.