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Community Manager
Community Manager
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Introducing BT Halo

 

Halo.jpg

 

BT Plus has had a makeover in more ways than one. It’s got even more ways to keep you online. And we’re giving it a new name – Halo.   

Halo keeps everything you love about BT Plus, and gives you complete reassurance wherever you’re connected.  There are two tiers to Halo: Halo 1 and Halo 2. The additional benefit with Halo 2 is that it comes with Home Tech Experts and our latest Smart Hub.  In the coming months, over a million BT Plus customers will become Halo 1 customers and they will then have the option of upgrading to Halo 2.

 

So, what’s the difference?

 

Halo 1

Complete reassurance inside, outside, always

Halo 1 gives you ultra-reliable broadband and more from your mobile & home phone.

 

More than just broadband

As well as our fastest fibre broadband, you can choose to add Complete Wi-Fi which comes with a guarantee to give you wi-fi all over the house and if for any reason you can't get a signal everywhere, you can get £20 back.  And if you have a problem with your broadband or you tell us you’re moving home, we’ll send you a Mini Hub straight away to get you back online quickly.

 

More from your mobile & home phone

Whether you’ve already got mobile with us or are brand new, we’ll immediately double the data you get on your mobile plan. You can also opt for a No Limits plan: this gives you totally unlimited calls from your home phone, including to all mobiles plus unlimited data on your mobile. You can even choose to add a 5G plan for when you’ve got a 5G handset and you’re in a 5G area.

 

All for one great price & Our prise promise

We’ll never charge you more than a new customer, and your bill won’t go up when your contract ends.  This doesn’t include any changes as a result of annual percentage increase in the Consumer Price Index (CPI) rate of inflation. See bt.com/prices for more information.

 

Dedicated support

If you have any problems with your broadband or mobile, we have dedicated teams in the UK and Ireland to help online and on the phone.

 

 

Halo 2

Complete reassurance inside, outside, always

Halo 2 gives you everything from Halo 1 and more, with service like you’ve never experienced.

 

Expert tech support in your own home

We’re taking the support you get from your broadband and mobile provider to a whole different level.   Whether you need a hand setting up your broadband or fixing a problem, give us a call and our new team of Home Tech Experts will be round to help you out with 2 hour appointment slots, 7 days a week, so there’s no more waiting around.

 

More than just broadband

As well as our fastest fibre broadband, get our latest Smart Hub if you don’t already have one. You can also choose to add Complete Wi-Fi which comes with a guarantee to give you wi-fi all over the house and if for any reason you can't get a signal everywhere, you can get £20 back. And if you have a problem with your broadband or you tell us you’re moving home, we’ll send you a Mini Hub straight away to get you back online quickly.

 

More from your mobile & home phone

Whether you’ve already got mobile with us or you’re new to BT mobile, we’ll immediately double the data you get on your mobile plan. You can also opt for a No Limits plan: this gives you totally unlimited calls from your home phone, including to all mobiles plus unlimited data on your mobile. You can even choose to add a 5G plan for when you’ve got a 5G handset and.

 

All for one great price & Our prise promise

We’ll never charge you more than a new customer, and your bill won’t go up when your contract ends.  This doesn’t include any changes as a result of annual percentage increase in the Consumer Price Index (CPI) rate of inflation. See bt.com/prices for more information.

 

You can find out more about Halo from this link BT Halo

 
 
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