<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
I've had bt halo for 24 months and just upgraded to the faster fibre that's now in my area and upgraded for another 24 months. I have the latest smart hub but not a hybrid. Should I have received this for free!?
