no for some reason the bt website works but when i click other websites it says network reset and wont connect i have lots to get done but im a little bit screwed now
That sound like a problem with your computer, as the BT website works. Where does it say there is an outstanding bill?
Its possible your connection has been restricted, if there is an unpaid bill.
Perhaps BT have not received the money, and have now restricted your service?
When did you pay the bill?