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bottatron
Newbie
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Message 1 of 3

Issues with Reward card claim / Cashback

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Hi folks

I'm having some substantial issues with an overdue reward card and cashback claim and I don't seem to be getting anywhere with the normal conventional chat and phone support. 

The claim was made via the chat support on 17/02/18 but since then I've been passed pillar to post and no sign of resolution is in sight.

After lurking a bit on the forums it seems that a lot of people have had success with the assistance of a mod on these forums. 

Would it be possible for a mod to contact me regarding this?

Ta

 

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bottatron
Newbie
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Message 2 of 3

Re: Issues with Reward card claim / Cashback

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This looks to be resolved, Customer Service rep contacted me regarding this. Feel free to lock/close thread.

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Moderator
Moderator
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Message 3 of 3

Re: Issues with Reward card claim / Cashback

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Hi @bottatron Thanks for the update and good news to hear it's sorted.

Cheers
John

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