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Stosic
Beginner
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Message 1 of 8

Itemized Incoming Calls

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Hi, I'm after a bit of advice please.  Is it possible to view your incoming call history, via the BT app or BT website?  I can clearly see the calls I've made, and their charges/duraction, but I'd like to view the incoming too.  Is that possible?  Thanks.  

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 8

Re: Itemized Incoming Calls

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@Stosic 

No its not possible, you would have to use a phone which keeps a call log.

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DavidM
Moderator
Moderator
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Message 3 of 8

Re: Itemized Incoming Calls

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Hi @Stoic and welcome to the community.

Thanks for posting about itemised calls. This isn't something we offer. If you have caller display (and the caller doesn't withhold the number) you can see who's calling and if the phone has incoming call memory it might help but other than that there's nothing we can offer.

Beat me to it @Keith_Beddoe  😉

Cheers

David

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 4 of 8

Re: Itemized Incoming Calls

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If its a problem with unwanted calls, the BT Call Protect may help https://www.bt.com/help/security/bt-call-protect----how-to-----guide

Stosic
Beginner
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Message 5 of 8

Re: Itemized Incoming Calls

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Thanks for your advice - that's very helpful.

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Stosic
Beginner
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Message 6 of 8

Re: Itemized Incoming Calls

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Thank you Keith, appreciated.
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Stosic
Beginner
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Message 7 of 8

Re: Itemized Incoming Calls

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Thanks for your reply , noted.
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Stosic
Beginner
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Message 8 of 8

Re: Itemized Incoming Calls

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Thanks David, noted. My phone is quite old, and doesn't have a memory as such, I'll update my phone and that will help.
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