First time poster 🙂 I'm also awaiting the soundbar, despite calling BT twice (see timeline below). I'm told to await an email that just isn't coming. Any advice or guidance on speaking to someone that could help would be appreciated. Thanks!
15 May '19 - placed order
7 June - broadband activated
8 July- 1st call to BT
26 July' - 2nd call to BT
Solved! Go to Solution.
Cheers for the speedy reply, Neil 👍 I've replied to your DM and look forward to hearing from the mod team. Thank you
I've raised an investigation for you this morning. I'll chase this until resolution for you.
In can take a few days for these investigations but I will be in touch as soon as I get an update.
Cheers Stuart. That's much appreciated 👍
Thanks for all your help with this. No email has arrived since so thought I'd get back to you in case you might give things another nudge.