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stjohn17
Aspiring Contributor
2,336 Views
Message 1 of 87

January price increase

Hi

I have noticed this page: http://bt.custhelp.com/app/answers/detail/a_id/56087/~/weve-put-some-of-our-prices-up%2C-and-improve...

Has anyone had an email from BT, will our contract pricing go up? I know it specifies Landline and BT Sport but should mean lot of people have the right to cancel the contract of it does go up.

Not seen any media report this
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86 REPLIES 86
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Distinguished Sage
Distinguished Sage
2,333 Views
Message 2 of 87

Re: January price increase

If you read the first sentence it states "We're changing some of our Landline, Broadband and BT Sport prices on 7 January 2018"  and not just Landline and BT Sport as you stated.

 

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stjohn17
Aspiring Contributor
2,319 Views
Message 3 of 87

Re: January price increase

Oh right I misread that because I'm on Infinity. Assume it's still going to go up.

Anyone had an email or any idea what costs will go up by on monthly packages for Broadband or Infinity ?
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Distinguished Sage
Distinguished Sage
2,302 Views
Message 4 of 87

Re: January price increase

Just for information. Infinity is broadband. It is just the name that BT use for the broadband package you have.

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stjohn17
Aspiring Contributor
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Message 5 of 87

Re: January price increase

Oh ok, Thanks.
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jje
Contributor
2,288 Views
Message 6 of 87

Re: January price increase

Price increase for me means renogiate packege for a better deal or leave totally penalty free under ofcom rules .

Increase rather odd when you look at BTs latest report coupled with wholesale line rental decrease over the last few years .

Relativly poor take up of BT Sport compared to amount spent by BT Sport .For me BT Sport channels are just flooded with unwanted football .

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kkkk
Aspiring Expert
2,266 Views
Message 7 of 87

Re: January price increase

I'm surprised they don't use the same system as other operators and write in to the contract that prices will rise by RPI every year, that way they get more money and customers can't ask to leave because of it.

 

As has been said, call them up and at least get them to keep you at your current price without extending your current contract.

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conrad
Recognised Expert
2,246 Views
Message 8 of 87

Re: January price increase

Once again BT raise their prices approx 10 months after the last rise on 2 April 2017 prev 3 July 2016

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stjohn17
Aspiring Contributor
2,221 Views
Message 9 of 87

Re: January price increase

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kkkk
Aspiring Expert
2,215 Views
Message 10 of 87

Re: January price increase


@stjohn17 wrote:
https://www.bt.com/static/wa/account/pricechanges/login/login.html

Just tried it, it says:

 

'We’re sorry, we can only show pricing for Broadband customers currently'

 

Bit strange considering I do have broadband with BT... Maybe it a bit soon to check..

 

 

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