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Markscott1
Beginner
877 Views
Message 1 of 10

KINEX

Hi 

I am a BT customer both for broadband, line renat and tv.

I am self employed and work from home - today I have had someone on the phone from a firm called Kinex

saying they can reduce my fee's.

I don't know who they are but have made an appointment for Monday - I may cancel this 

Does anyone know anything about this company- they say that nothing will change to my services??

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9 REPLIES 9
imjolly
Distinguished Sage
Distinguished Sage
872 Views
Message 2 of 10

Re: KINEX

are you a business customer

try google KINEX  they are a provider for business customers



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Markscott1
Beginner
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Message 3 of 10

Re: KINEX

No - not a business customer 

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
846 Views
Message 4 of 10

Re: KINEX

They probably assume you are a BT Business customer, which you should be, if you are running a registered business from home, as that is not allowed on a normal residential account.

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Markscott1
Beginner
843 Views
Message 5 of 10

Re: KINEX

I use a VoIP phone 

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licquorice
Distinguished Sage
Distinguished Sage
839 Views
Message 6 of 10

Re: KINEX

How is that relevant to anything.

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Markscott1
Beginner
835 Views
Message 7 of 10

Re: KINEX

I dont use my landline for business 

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licquorice
Distinguished Sage
Distinguished Sage
825 Views
Message 8 of 10

Re: KINEX

We are talking about broadband not landline.

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
823 Views
Message 9 of 10

Re: KINEX

See https://www.bt.com/terms/post11thjan2019voiceandbroadband section 6a.

You are welcome to try any other provider, especially if you are out of contract with BT.

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Markscott1
Beginner
795 Views
Message 10 of 10

Re: KINEX

Ok thanks 

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