KINEX

[Markscott1]

Hi 

I am a BT customer both for broadband, line renat and tv.

I am self employed and work from home - today I have had someone on the phone from a firm called Kinex

saying they can reduce my fee's.

I don't know who they are but have made an appointment for Monday - I may cancel this 

Does anyone know anything about this company- they say that nothing will change to my services??

[imjolly]

are you a business customer

try google KINEX  they are a provider for business customers

[Markscott1]

No - not a business customer 

[Keith_Beddoe]

They probably assume you are a BT Business customer, which you should be, if you are running a registered business from home, as that is not allowed on a normal residential account.

[Markscott1]

I use a VoIP phone 

[licquorice]

How is that relevant to anything.

[Markscott1]

I dont use my landline for business 

[licquorice]

We are talking about broadband not landline.

[Keith_Beddoe]

See https://www.bt.com/terms/post11thjan2019voiceandbroadband section 6a.

You are welcome to try any other provider, especially if you are out of contract with BT.

[Markscott1]

Ok thanks