Hi
I am a BT customer both for broadband, line renat and tv.
I am self employed and work from home - today I have had someone on the phone from a firm called Kinex
saying they can reduce my fee's.
I don't know who they are but have made an appointment for Monday - I may cancel this
Does anyone know anything about this company- they say that nothing will change to my services??
are you a business customer
try google KINEX they are a provider for business customers
No - not a business customer
They probably assume you are a BT Business customer, which you should be, if you are running a registered business from home, as that is not allowed on a normal residential account.
I use a VoIP phone
How is that relevant to anything.
I dont use my landline for business
We are talking about broadband not landline.
See https://www.bt.com/terms/post11thjan2019voiceandbroadband section 6a.
You are welcome to try any other provider, especially if you are out of contract with BT.
Ok thanks