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b_bez
Contributor
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Message 1 of 3

Leaving BT Broadband / Switching Provider

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Hi, so I'm out of contract with BT and been charged £42 a month for Broadband.  Checked the deals with only 24 month contract and no cheaper so I'm looking at switching provider as I'm being offered an 18 month contract and £21 a month.

Question is, BT have emailed wanting next months payment, due on 19th November of £42 and it takes 2 weeks to switch.  How does this work?  Do I just pay BT the £42 and switch anyway them get refunded the balance for 2 weeks unused Broadband?  Any ideas, thanks in advance..

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licquorice
Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Leaving BT Broadband / Switching Provider

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Just place an order with your new provider and everything will be taken care of. Do no stop any payments, any overpayment to BT will be refunded.

b_bez
Contributor
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Message 3 of 3

Re: Leaving BT Broadband / Switching Provider

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great stuff, thanks for the reply ;

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