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Newbie
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Live chat - where can I find a link on the BT website?

I’ve been away from home for months now due to lockdown and I’d like to change my package, as I’m paying for services I no longer use. I don’t have access to a phone where I am so need to sort this out by email or live chat, but can’t find either on the BT site. Any ideas please? 

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Distinguished Sage
Distinguished Sage
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Re: Live chat - where can I find a link on the BT website?

a test present there is no online chat or email you need to phone

if mobile 0800800030 and you should be able to negotiate a new contract



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