Hi, I just got my fibre 2 package installed and the engineer informed me that i'm currently locked onto the Fibre 1 speeds. Here are my router stats,
If anyone could help that would be amazing!
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You need to speak to customer services, 150 or 0800 800150
@DavidM Currently on the phone and it seems they don't understand about me being on the wrong package speeds and keep mentioning that it shows fibre 2 package on my account. If it's possible appreciate your help so much!