Hello, I have a
Up to 17Mb download speed
and Unlimited Weekend Calls package.
It is up for renewal, it is currently costing me about 22.3GBP as I paid the phone line in advance for one year.
They are currently proposing about the same price for renewal, which is much above what I can get elsewhere. Fine, I appreciate it is better to be a new customer, than an old one.
However, the thing is that I have never ever used the fixed line, even once, I don't even have a phone actually at home.
Do you think they could consider to lower the price of the package and suppress all possibility to use the fixed line (or charge at a very expensive price any calls from the fixed line) ?
I find it ridiculous that 85% of the cost of their package is for something I do not use. And there must be some value in the fact that I never ever uses it.
Thanks for your advice. Best regards
Broadband doesn't arrive at your house by magic, it needs a physical line. Currently that is charged for as a 'phone' line, if it wasn't it would be charged for as a 'broadband' line, one way or another it costs money.