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Tia46
Beginner
95 Views
Message 1 of 4

M&S Gift Card

I haven't received the M&S voucher that was advertised as part of my broadband deal, I completed the claim form online on the 31st August but it still hasn't arrived. It has been over the 45 days so not sure why it still isn't here?

 

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3 REPLIES 3
Moderator
Moderator
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Message 2 of 4

Re: M&S Gift Card

Hi @Tia46,

Welcome back to the Community and thanks for posting.

Sorry to hear about the delay in getting your M&S voucher sent out to you. I've sent you a Private Message with details on how you can get in contact with the mod team so that we can chase this up for you. Can you just double-check that it's been over 45 days as are unable to follow up before day 45?

Thanks

Matt

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Tia46
Beginner
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Message 3 of 4

Re: M&S Gift Card

Hi

I have responded to your message, yes it has been over 45 days.

Thank you

Tia

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Moderator
Moderator
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Message 4 of 4

Re: M&S Gift Card

Thanks for sending over the details @Tia46 .

We'll pick this up and will be in touch soon.

Cheers

David

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