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chrisallen89
Beginner
307 Views
Message 1 of 4

M & S Reward Card

Hi,

I signed up to BT via a promotion and have not received the £40 M&S voucher as part of it. I have tried the normal route of claiming through the website mentioned several times over previous months (https://www.broadbandbenefits.co.uk/marksandspencers/) but nothing has been sent.

Please could you help me out?

Thanks,

Chris

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3 REPLIES 3
JohnC2
Moderator
Moderator
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Message 2 of 4

Re: M & S Reward Card

Hi @chrisallen89  Welcome to the forum and thanks for posting. Sorry that you have not received your M&S voucher despite claiming it a few times.  I've sent you a Private message explaining how you can contact the forum moderation team. 
Check here: https://community.bt.com/t5/notes/privatenotespage

Cheers
John

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NeilO
Moderator
Moderator
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Message 3 of 4

Re: M & S Reward Card

Hi @chrisallen89 thanks for sending over your details, I have raised this with our partner promotions team and will get back in touch with you as soon as they reply to me with an update.

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JohnC2
Moderator
Moderator
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Message 4 of 4

Re: M & S Reward Card

Hi @chrisallen89  Neil has asked me to keep an eye on this for you this week as he is out of the office. Just to let you know that the promotions team are investigating what happened with your M&S card currently and we will be in touch once they get back to us to update you. Sorry that this is taking longer than expected.

cheers
John

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