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Mel7
Beginner
228 Views
Message 1 of 4

M&S Voucher not received

I signed up to BT Broadband in February 2020. I have received my £80 Prepaid BT Mastercard but not my M&S Voucher as part of the deal. How can I get this? I haven't called BT because the  website displays a message asking not to call unless urgent, but I really need this voucher now.

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3 REPLIES 3
JohnC2
Moderator
Moderator
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Message 2 of 4

Re: M&S Voucher not received

Hi @Mel7, welcome to the forum, and thanks for posting. You can claim your M&S voucher at https://www.broadbandbenefits.co.uk/marksandspencers/Default.asp
cheers

John

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Mel7
Beginner
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Message 3 of 4

Re: M&S Voucher not received

Hi thanks I filled this online form in already and nothing came. Now if I try and fill it in again it says the voucher has been claimed ?

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JohnC2
Moderator
Moderator
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Message 4 of 4

Re: M&S Voucher not received

Hi @Mel7 thanks for confirming you have already ordered the M&S voucher. They do take longer to arrive than the BT reward card. Have 45 days passed since you completed the form? If not please wait until the 45 days have passed. If they have already passed just post back let us know and we'll be able to chase it up for you.

cheers

John

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