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Crees
Beginner
230 Views
Message 1 of 9

M&S Vouchers

Hi 

Can anyone help me I signed up around 22nd October and was supposed to be receiving a £100 M&S voucher that still hasn’t arrived approximately in 30 days after signing up  I originally rang BT to be told I need to contact Moneysupermarket as it was through that site after contacting them again ( money supermarket) I’m now being told it is BT ?? 
im so confused, just want my vouchers before Xmas... 

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8 REPLIES 8
Distinguished Sage
Distinguished Sage
228 Views
Message 2 of 9

Re: M&S Vouchers

@Crees 

Provided that you actually claimed the vouchers on this link.

https://www.broadbandbenefits.co.uk/marksandspencers/Default.asp

They should arrive within 45 days after your service was activated.

Did you claim them?

 

 

Crees
Beginner
222 Views
Message 3 of 9

Re: M&S Vouchers

I did yes , I forgot to mention that so I’m probably at 38 or 40 days as it was few days after being switched on . Oh I thought it was 30 days and just wondered where they were . 
Thanks hopefully they will arrive then ! 

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Moderator
Moderator
204 Views
Message 4 of 9

Re: M&S Vouchers

Hi @Crees,

Welcome to the Community and thanks for taking the time to post.

If the voucher has not arrived after 45 days of completing the form please let us know and we can look into this for you.

Thanks

Matt

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Crees
Beginner
191 Views
Message 5 of 9

Re: M&S Vouchers

Thank you , I will 😊

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Crees
Beginner
152 Views
Message 6 of 9

M&S vouchers still not arrived

I posted on here a couple weeks ago about not receiving my M&S vouchers and was told it needs to be 45 days , it’s now been 50 and still no vouchers 😏what can I do to get them? 
Thanks

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Moderator
Moderator
143 Views
Message 7 of 9

Re: M&S Vouchers

Hi @Crees thanks for the update and sorry you have not received your voucher. I've sent you a Private Message with details on how to contact the Mod team and we will be happy to chase this up for you.

cheers
John

asdire
Beginner
95 Views
Message 8 of 9

Re: M&S Vouchers

I applied for M&S voucher via correct website in September 2019 and I have still not received it. Tried to reapply but now says order number is invalid. Not sure what my next steps are?

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Moderator
Moderator
84 Views
Message 9 of 9

Re: M&S Vouchers

Hi @asdire,

Welcome and thanks for posting!

I'm sorry that you haven't received the M&S voucher.  I appreciate that it has been a long time since you claimed for the voucher.  I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Cheers,

Robbie

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