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aredfern
Newbie
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Message 1 of 4

M&S voucher claim again!!!

Directed by BT to uswitch to claim m&s vouchers. Uswitch redirected back to BT site to claim but wont accept my order number. BT package commenced 4/2/19. Can anyone help ? Many thanks in advance
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Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: M&S voucher claim again!!!

Welcome to this user forum. @aredfern 

What are the first three letters of the sales refernce (NOT the VOL number)?

If you cannot find it then try https://www.bt.com/appsordermgmt/secure/listoforders.do

Look for the sales reference on this page, top right.

It may also be on the email you received from BT, confirming your order.

You claim the vouchers on this page  https://www.broadbandbenefits.co.uk/marksandspencers/Default.asp

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aredfern
Newbie
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Message 3 of 4

Re: M&S voucher claim again!!!

Hi, yes its the VOL ref ?
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Distinguished Sage
Distinguished Sage
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Message 4 of 4

Re: M&S voucher claim again!!!


@aredfern wrote:
Hi, yes its the VOL ref ?

No, that is not the right one. It will begin with AJM or BTC, which is why you are having problems. You need to look again, it has to be there somewhere.

Its may be referred to as the sales reference.

These references are only issued on orders that have successfully tracked back to the referring site, in your case its probably Uswitch. I assume you placed your order via the Uswitch website?

See https://www.uswitch.com/broadband/guides/how_to_claim_free_vouchers_from_bt/

"1) Order BT broadband from uSwitch as a new customer, making certain that the bundle you’ve picked is included in the free Marks and Spencer giveaway and that you’re ordering within the offer period. "

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