M&S voucher not received

[serena339]

Hello

I haven’t received my M&S voucher I redeemed from broadband benefits. I have waited the 45 days but still haven’t received this. Please can anyone tell me how I can chase this up? 
many thanks 

[Keith_Beddoe]

@serena339 

What date did you fill in the claim form?

[serena339]

8th October. 

thanks

serena

[Keith_Beddoe]

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

[JohnC2]

Hi @serena339 welcome to the forum and thanks for posting. Sorry that you have not received your M&S voucher yet. I've sent you a Private Message with details on how to contact the Mod team and we will be happy to chase this up for you.

Cheers
John