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Beginner
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Message 1 of 5

M&S voucher

After being unable to claim my voucher due to the claim page not accepting the order number .I proceeded to live chat where the operator claimed for the voucher on my behalf but I have yet to receive it and it is past 45 days now...help!

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Distinguished Sage
Distinguished Sage
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Message 2 of 5

Re: M&S voucher

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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Moderator
Moderator
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Message 3 of 5

Re: M&S voucher

Hi @manticora65 welcome to the community and thanks for posting, I'm really sorry your M&S voucher hasn't arrived. I've sent you a private message with details on how you can get in contact with the moderation team and we'll be happy to chase that up for you. 

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Moderator
Moderator
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Message 4 of 5

Re: M&S voucher

Hi @manticora65, thanks for sending over your details. I've raised a case with our partner promotions team to chase up your missing M&S voucher and as soon as they update me I'll get back in touch with you.

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Beginner
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Message 5 of 5

Re: M&S voucher

Many thanks Neil
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