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Message 1 of 6

M&S vouchers not received

Hi, I ordered my broadband via the uswitch site back in August.  The package deal said I would get M&S vouchers (£80 if I recall).  I have claimed them via   {https://www.broadbandbenefits.co.uk/marksandspencers/}.

These vouchers have not arrived yet.  

Please help!

 

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Message 2 of 6

Re: M&S vouchers not received

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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Message 3 of 6

Re: M&S vouchers not received

Hi @madcat999,

Welcome to the Community and thanks for taking the time to post.

Sorry to hear that your M&S voucher has not arrived we will need to chase this up for you.

I've sent you a Private Message with details on how you can get in contact with the mod team.

Cheers

Matt

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Message 4 of 6

Re: M&S vouchers not received

Hi @madcat999  thanks for sending over your details. I've raised a query with the promotions team about your M&S voucher and will have an update for you next week.

cheers
John 

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Message 5 of 6

Re: M&S vouchers not received

Great, thanks for your help with this. Look forward to update next week.
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Message 6 of 6

Re: M&S vouchers not received

Hi @madcat999  the promotions team have got back to me to say that they have manually processed the request for you M&S voucher. It will be with you within the next 45 days. Sorry but the delivery cannot be expedited. 

Please post back to let me know that you receive your voucher ok.

Cheers
 

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